Instant's team comprises over 100 staff in its London, Miami and Sydney offices, who adopt and live by our values. We combine our experience in property procurement and outsourcing to deliver clients best-in-class workspace solutions.
Meet Instant's senior management team below:
Tim joined Instant in 2013 to lead the company in its growth as a dynamic, innovative and client centric solutions provider. He brings a wealth of experience in the outsourcing industry, most recently as CEO of the Americas business for global firm Williams Lea, and has been personally responsible for delivering outsourced solutions to many of the key FTSE 100 and S&P 500 companies. Prior to this, Tim was Managing Director at London based marketing and communications company Rodber Thorneycroft Ltd, which was acquired by Williams Lea in 2003.
Tim began his career as an Army officer and as a successful international rugby player having played for Northampton Saints between 1989 and 2001. Tim appeared 44 times for England, twice for the British and Irish Lions and was a Rugby World Sevens Cup Winner.
Chief Financial Officer
James brings best in class financial controls to our business and is focused on delivering added value for our clients. He joins Instant from the Choice Care Group, a private equity owned business that successfully recapitalised at the end of 2013. Prior to that James spent the early part of his career at PwC before spending eight years with Phoenix Equity Partners working with a wide range of companies on their strategic, financial and operational effectiveness. Having been a Board Director for various private equity backed businesses James brings exceptional experience to Instant’s Executive Team.
BSc (Hons), Business Economics and Accountancy (University of Southampton)
By listening to what clients needed – not just what was on the market – Seb brought an innovative approach to the commercial property space, founding the managed office business in 2006. Seb has a successful track record in developing intelligent solutions and adding value for major corporate clients, having worked with firms including TfL and Crossrail since joining Instant in 2003.
Prior to working at Instant, Seb was one of the leading players in the serviced office market, having held an impressive range of senior positions at MWB Business Exchange and Regus.
Managing Director, Broking
Heading up the serviced office procurement division, Lucy works with both SMEs and large corporates to help them find and acquire office space worldwide. In her time at Instant Lucy has built long standing relationships with many of our key operator partners across the globe, to ensure we have the knowledge and market expertise to deliver valuable solutions for our clients.
With a proven track record in managing teams, Lucy is adept at getting the best out of people. She has contributed to the significant growth of not just the serviced office procurement team - which includes regional market specialists around the world - but also the business as a whole, which has witnessed an annual growth of 23% for the past four years.
Managing Director, Client Services
Leading our Client Services team, Lyndsay is responsible for expanding the range of services we offer our clients while also ensuring best in class operational practices. Lyndsay’s approach to delivering excellence drives optimum value and service delivery for our clients.
An experienced and engaging business leader, Lyndsay brings 17 years’ experience from the Williams Lea Group, a global business process outsourcing company. There she held various key strategic and operational positions, working with numerous blue chip clients and playing an instrumental role in the growth and globalisation of the business.
With an extensive background in outsourcing, Tom joined Instant to take a lead in our next phase of growth. Tom specialises in working with clients to develop bespoke commercial solutions which solve their challenges and add value to their business.
As a highly motivated and successful business leader, Tom has over 15 years’ experience in outsourcing roles ranging from operations and BPO to business transformation and development. Recently Tom has been working as a consultant between Germany and the UK focusing on business strategy and transformation, prior to which he worked at Serco as Divisional Managing Director where he led year on year growth of circa 30% through strategic leadership and business development.
Lee has a reputation for driving his teams to deliver excellent customer service and client focused solutions on time, to scale and budget, and has worked with numerous global FTSE 250 and Fortune 500 clients. He has also played a key part in building our strong partnerships with lease advisory firms (CBRE, Cushman & Wakefield, JLL & Newmark Knight Frank etc.), enabling us to provide clients with valuable data, intelligence and advice across multiple markets.
Amid his 20 years’ experience, Lee has held a number of senior management roles in the property, hotel and leisure sectors across Europe and North America, including key positions at the Alternative Hotel Group and Regus.
Paul Bolden MRICS
Paul has worked with many of the biggest corporate organisations and government bodies in the UK, transforming empty space into turn-key outsourced office solutions and contributing significantly to Instant’s growth over the last 8 years.
Prior to joining Instant, Paul held a number of positions at Regus, the world's largest provider of serviced offices. He was personally responsible for developing many of Regus's biggest corporate accounts and secured a number of large, longer-term deals for the company's serviced office portfolio, as well as transforming the public sector business into Regus’ largest source of revenue across the UK.
John Vaughan MRICS
As one of the original founders of Instant’s outsourced workspace solution, John has contributed substantially to Instant’s growth, in particular developing its client, partner and supplier networks. A qualified Chartered Surveyor with a wide range of high-level landlord, agent and corporate occupier contacts, John ensures we are leveraging our buying power to secure the best commercial terms for all deals on behalf of our clients.
Prior to working at Instant, John gained significant experience in the City of London office market working for European real estate property firm Atis Real.
Head of HR
People are at the heart of our business – and Helen heads up our HR team to ensure we have the best people working to exceptional standards for our clients. With a focus on recruitment, internal talent management and development, Helen is responsible for developing our people strategy and facilitating business growth.
Helen brings considerable experience of working within private equity, high growth businesses, having worked in various senior level HR management and consultancy roles over the past decade.
MA, Personnel and Development (University of Westminster)
Clive joined Instant as Chairman in 2012, following the multi-million pound growth investment from MML Capital Partners. Clive is a Chartered Accountant with wide-ranging experience of leading professional services firms, specialising in business growth and client focused services. Clive is also Chairman of Lambert Smith Hampton, M&E Consultants, Foreman Roberts Consulting and Woods Bagots. He also sits on the advisory boards of SineQN and Man Bites Dog.
Clive’s former roles have included Managing Partner of Ernst & Young and Chief Executive at Capgemini UK Plc. Clive has also been a Board member of Guys’ & St Thomas’ Hospital Trust and an external member of the Audit Committee at the V&A Museum.
Chartered Accountant (qualified with Coopers & Lybrand)
Managing Partner, MML Capital Partners
Bal is a Managing Partner at MML Capital Partners, Instant’s private equity backers. Bal has worked on a number of major transactions for MML including investments into Vanguard, EIC, The Regard Partnership, Arena Group and Instant amongst working with various other MML investee companies.
Prior to joining MML, Bal spent 10 years at 3i leading investment across industry sectors including successful investments in companies including SmartStream Reconciliations Inc, Recognition Systems, Freecom, Tradesource, Jungle.com, GWK Group, Telecity and Workplace Technologies. Bal started his career as a Management Consultant with Accenture later working as a Financial Analyst at HSBC.
Investment Director, MML Capital Partners
Luke is an Investment Director at MML Capital Partners, Instant’s private equity backers. Whilst at MML he has spearheaded a number of key investments including into WSH Group, EIC, Vanguard Healthcare, Frontier MEDEX and Arena Group.
Prior to joining MML, Luke worked in Corporate Finance at Deloitte. Luke started his career at PricewaterhouseCoopers where he qualified as a Chartered Accountant. Luke graduated from the University of Nottingham with a BSc Honours degree in Physics.
In 1999 Rob Hamilton saw a gap in the serviced office market and brought the fragmented sector into one online marketplace for clients – founding Instant. Rob stepped down from his day to day role in August 2011 but remains a Non-Executive Director on Instant’s Board.