Olivia Chatten, Senior Consultant, Sustainability at The Instant Group, speaks with Tom Redmayne, SVP Head of Europe and Global Sales at Industrious, about flex space and the impact of sustainability.
On this special guest host episode of the I'm Flexible series, Olivia Chatten, Senior Consultant, Sustainability at The Instant Group speaks with Tom Redmayne, SVP Head of Europe and Global Sales at Industrious. They discuss why flex is critical to today's real estate strategies, how Industrious differentiates its brand in the market, the impact of sustainability and what's next for flex.
Tune in to the full conversation by clicking the button on the right.
If you’re short on time, you can explore the key highlights by watching the videos below.
Why Flex is the Future of Work
Tom explains why flexible workspaces are a core part of corporate real estate strategies and how tenant expectations are evolving to prioritize top-tier workplace experiences.
What Makes Industrious Stand Out?
Tom highlights Industrious’ unique approach—bringing workspaces closer to where people live, prioritizing well-being, and fostering workplace communities that drive engagement.
How Sustainability is Reshaping Flex Spaces
Tom shares how Industrious integrates sustainability into workspace design and operations, emphasizing the power of management agreements in achieving deeper sustainability impact.
The Growing Demand for Sustainable Workspaces
Tenant expectations around sustainability are growing. Tom predicts that while it's not yet a dealbreaker, it will soon become a key factor in site selection.
The Future of Flex: What’s Next?
Tom forecasts a shift toward sustainability-driven competition among flex operators, with technology playing a bigger role in improving efficiency and workplace experience.
Customers First
Delivering an outstanding customer experience is the foundation of Industrious' success—Tom explains why customer satisfaction drives everything they do.