Monday, 15 July, 2024
Haleon | Kuala Lumpur, Malaysia - Rethink Speed
- Managed Office
- 9,345 sq ft
- 3 years
- Kuala Lumpur, Malaysia
The Instant Group successfully delivers a new Managed Office for Haleon by relocating the business from its former Regional Capability Centre to a new location within six months.
Haleon required a modern, functional and aesthetically pleasing work environment that mirrored the company’s purpose and new brand identity of their established consumer health entity. It was vital that the new facility was DE&I design focused, enhanced employee experience and aligned total cost of occupancy with the client's commercial objectives.
Challenges
- Post-Separation Transition: Integrating Haleon's new identity and culture post-separation from GSK while ensuring smooth operations and minimal disruption.
- Meeting New Brand & Workplace Guidelines: Understanding and meeting the specific requirements and expectations of Haleon regarding workspace design, functionality and branding.
- Tight Project Timeline: Required to complete lease negotiations, design, and facility setup within a six month period while adhering to regulatory requirements.
- Insufficient Collaboration Space: Haleon required an office to boost productivity and facilitate colleague collaboration.
- Incremental IT & AV Management: Haleon needed to update their IT and AV standards to align with the global brand. Design management and procurement had to be coordinated within a tight timeline, ensuring the schedule was maintained by effectively managing IT and AV solutions.
Outcomes
- Streamlined Process: Delivered a transparent process for procuring and managing the new office space.
- Accelerated Delivery: Completed lease negotiations, design, and facility delivery within six months.
- Incremental IT & AV Management Outcome: Procured an external tech consultant for IT and AV. Conducted IT and AV workshops to ensure the schedule was maintained through effective management of IT and AV solutions.
- Mini-Tenders for Preferred Outcomes: Conducted mini-tenders for workstations, task chairs, phone pods and carpet, ensuring Haleon retained choice and achieved preferred outcomes.
- Quality & Compliance: Executed a stringent design development, statutory approvals, and construction process reinforcing Haleon's new brand identity.
- DEI Initiatives: Implemented sensory rooms, accessible meeting rooms, braille signage and height-adjustable workstations. Ensuring DE&I was integrated into the project in line with Haleon’s commitment to creating a diverse, inclusive and respectful workplace.
- LEED Gold Parameters: Achieved a workspace solution meeting LEED Gold requirement.

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