A turnkey, flexible office with an enhanced working environment

Saturday, 19 October, 2019

Highways England - Rethink Speed

Instant delivers a turnkey, flexible managed office with an enhanced working environment.

Context

With a serviced office licence expiry fast approaching, Highways England needed to find a new Manchester office, fast. But with a large number of other office projects underway, they needed additional resource to find and deliver the workspace on time.

Goal

To find, facilitate and fit-out a modern, on-brand and flexible workspace for 84 people within a 4-month delivery deadline.

Challenges
  • Tight timescales necessitated an immediately available workspace
  • Resource was limited whilst the client’s real estate team was focused on delivering multiple sites elsewhere across the country
  • Uninspired with its incumbent serviced office, Highways England was keen to deliver an improved working environment, look and feel in its new workspace – to retain and attract the best talent
  • From a budget perspective, Highways England had scope to spend CAPEX, but needed to keep OPEX figures as low as possible – and deliver good value overall
Solution
  • Combining market insight and local relationships, Instant provided a shortlist of workspaces aligned to Highways England’s specification
  • Instant sourced an office with a smart residual fit-out already in situ, allowing us to invest more budget in the overall workspace layout and aesthetics rather than workstations
  • Instant delivered a turnkey managed office solution in a 7,514 sq.ft. workspace comprising: 
  • 3-week, high-speed fit-out completed to enable occupancy within the required timescales
  • Bespoke interior design, furnishings and materials including open plan desks and  ample breakout space
Transformation
  • Increase speed to market: Instant delivered the space in 4 months, where self delivery would have taken 6-8 months, including an accelerated 3-week bespoke fit-out.
  • Enhance financial performance: Instant’s ability to deliver tailored commercials was hugely beneficial, enabling Highways England to increase CAPEX and reduce OPEX in line with its planned budget.
  • Attract, retain and enable talent: The improved working environment and office aesthetic has had a big impact on staff wellbeing, creating a workspace to be proud of.
  • Inject agility into enterprise: Low-risk, flexible solution with a 5-year term.
"We are very pleased with the outcome of this project – it was well managed and delivered efficiently to very tight timescales. Instant was committed to delivering a high-quality product on time, and the team’s commitment to customer satisfaction is very impressive."
Mark Allen, Regional FM Contract Manager (North West)
Highways England
Highways England: The government company charged with operating, maintaining and improving England's motorways and major A roads. Highways England has around 5,000 staff based in locations around the country and delivers billions of pounds of investment on the UK’s road network every year.
Read next
Lightsource bp overcomes challenges with low flex supply with Instant Managed Office solution
Lightsource bp overcomes challenges with low flex supply with Instant Managed Office solution
Need something custom?
Need something custom?
Our experts can deliver insights or a flexible workspace report tailored to your specifications.
By continuing to browse or by clicking “Accept All Cookies,” you agree to the storing of first- and third-party cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts. Privacy and Cookie Policy.
×